Why use a broker?

What is an insurance broker?

An insurance broker is a specialist in insurance and risk management.

Brokers act on behalf of their clients and provide advice in the interests of their clients. If an insurance broker acts as an agent of an insurer, they will fully explain this to you.

A broker will help you identify your individual and/or business risks to help you decide what to insure, and how to manage those risks in other ways.


Why use an insurance broker?

Knowing what cover you need for your business and navigating the complexity of the insurance landscape can be both time consuming and overwhelming. This is where having an insurance broker on your team can be most valuable.

They work with you to understand your business, find and recommend relevant insurance options and customise a policy to your specific needs and budget.


Why use SUREWiSE?

Choosing business insurance shouldn’t feel like another risk – be insured and assured with SUREWiSE!

With SUREWiSE, you can be sure you are getting superior service and advice from an expert. Your SUREWiSE broker will act on your behalf to protect your business with the trust and strength of a large organisation behind them.

We are part of the largest general insurance broker network in Australia and New Zealand. We are business insurance specialists and our network has helped over 2 million businesses around the country manage risk and provide support through claims. We form long lasting relationships with our client’s because we understand the importance of trust and partnerships.

If you’re just starting out and are unsure what business insurances you may need or if you’d like a review of your existing insurances, please contact us and we’ll help you navigate this complex area.


Customised policies not publicly available

Anyone can sell you off-the-shelf insurance but SUREWiSE has access to customised policies developed by Steadfast directly with the insurers, written exclusively for the Steadfast network. SUREWiSE are able to offer policies with greater coverage than a standard product, at market competitive pricing.

We have access to innovative technology will allows our brokers to quickly and thoroughly assess insurance products on offer.


Championing your claims

If you make a claim and there happens to be an issue, SUREWiSE can call on the power of Steadfast to escalate the matter. Through solid relationships with its insurers, SUREWiSE has a depth of contact with the right decision-makers to get your voice heard and will champion well-evidenced claims on your behalf in an effort to achieve positive claims outcomes.


Choice of policies from over 150 insurers

Steadfast are the biggest network of insurance brokers in Australia and New Zealand and have partnerships with over 150 insurance providers locally and internationally. This means SUREWiSE can find what’s right for you, from general business insurance through to the most niche products.


Professional and qualified insurance brokers

Our brokers access a range of tools and services developed by Steadfast and other industry providers. Broking tools, education resources and technical assistance help keep the professional credentials of our brokers current. They also ensure we’re perfectly placed to give our clients relevant and informed advice.

Combined with the above unique offering, we have our own local industry experience to provide our clients with expert advice and guidance. The result isn’t just insurance for business – it’s assurance going forward.


Things to consider when dealing with a direct insurer

  • Business insurance can be complex
  • You might not have a complete understanding of risk and insurance
  • You won’t have an advocate to support you (especially when making a claim)
  • Many insurer’s operate call centres so you’ll likely speak to different people each time you call
  • Insurer’s may not fully understand your business and its risk exposures
  • Insurer’s employees are often not qualified to provide advice and may be unable to provide advice
  • Can you accurately compare the insurers policy’s terms and conditions when comparing products and are you aware of the policy’s exclusions and how they may affect you?
  • It’s often “buyer beware” and “you get what you pay for”
  • If you get it wrong, you’ll need to dig into your own pockets
  • Dealing direct with an insurer can be risky and end up costing you more!

Request a call back

To request a call back from one of our qualified and experienced insurance brokers, please click on the ‘Request A Call Back’ link below to provide us with your contact details. We’ll call you back as soon as possible.

Alternatively, contact us today on 1800 273 256 to speak to an insurance expert.

 

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